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HOSPO2030

Hospo / Sydney / AU

Hospitality
shouldn’t run
like it’s 2010.

We help Sydney restaurants, cafés, bars and hospitality groups automate repetitive operational work across the systems they already use.

Find what you can automateExplore a reporting example
Restaurant manager closing out service at a POS terminal after last covers.
System 01 / close-outHuman review
20102030More time for hospitality.

The guest side modernised. The office often didn’t.

A hospitality modernisation studio.Built from inside venues

The contradiction

Your venue has modern software. Your workflows probably aren’t.

  • 01POS
  • 02Reservations
  • 03Rostering
  • 04Accounting
  • 05Email
  • 06Functions
  • 07Reviews
  • 08Spreadsheets
  • 09WhatsApp

Most venues don’t need another piece of software. They need the systems they already have to work better together.

A reporting example / built around your venue

Your reports. Your format.
Less manual work.

We build around your existing template, source information and review process. Choose a format to see the same service take a different shape.

Illustrative demo. Fictional data, prepared outputs, no live connections.

03 / Prepared for you

Draft · review required

Dinner — service summary

60 covers · $4,800 sales · $80 spend per head.

The busiest period was 7–8.30pm. Two mains were delayed and guests were kept updated. The terrace remained closed due to rain.

For tomorrow: check Pinot stock before service.

Manager to confirm: outcome of the delayed mains and whether a Pinot order is needed.

Independent restaurant service summary displayed.

Two possible formats, not fixed templates. Your manager adds context and approves the draft before it is shared.

Tell us how you report →

The work that shouldn’t be manual

Less chasing. Less copying. More time for service.

Function enquiries

A function enquiry arrives. Details are extracted and a reply is drafted for manager approval. Routine follow-ups can run under rules agreed with your venue.

Daily reporting

End-of-day numbers, labour and bookings become a structured report with anomalies highlighted — instead of a spreadsheet ritual.

Reviews & guest follow-up

Venue-approved review requests can go out after eligible visits. Feedback is classified, complaints are escalated and responses are drafted for review.

Invoice workflows

Supplier invoices stop living in a forwarded email chain. Data is extracted, categorised, and exceptions are flagged for a human.

Reservation intelligence

A manager brief appears before service: large groups, VIPs, repeats, allergies, special notes. Not a person clicking through every booking.

Internal operations

SOPs, menus and policies become searchable. Repeated management questions drop because the answer already exists.

Philosophy

Automate the boring stuff. Keep hospitality human.

Give your team more time for guests, service and the decisions that need their judgement. We focus on the repetitive work around them: copying numbers, chasing replies, preparing reports and moving information between systems.

Guest messages are drafted for review by default. Routine messages can send automatically only under rules approved by your venue. Complaints, booking commitments, allergy advice and financial decisions always need human approval.

The 2030 Audit

Find the work worth automating.

Show us the POS, the book, rostering, accounting, email, functions, reporting and guest comms. We look at the task, how often it happens, who does it, which systems it touches, and whether automation is even the right move.

Bring us your worst workflow

  1. 01 / Understand

    See how the work actually happens in the venue — the people, the systems, and the steps between them.

  2. 02 / Start

    Pick one useful workflow: repetitive, structured enough, and costing real time or missed follow-up.

  3. 03 / Test

    Connect the systems already in use and try a manageable version with the people who do the work.

  4. 04 / Review

    Watch it in a real week, keep a person on anything that can hurt, and adjust the edges.

Keep

Work that needs a person — service, judgement, guests.

Improve

Process problems that don’t need new software.

Automate

Repetitive workflows with a real weekly cost.

Pre-service huddle beside a kitchen pass.

Founded by a hospitality operator

Started inside Sydney venues.

Valentin / Founder, Hospo 2030

Hospo 2030 grew out of busy Sydney services: shifting priorities, and the administrative work that continues after the guests leave. Reports still need assembling. Function enquiries still need following up. Information still needs moving between systems.

We start by understanding how that work happens in your venue, then look for practical ways to reduce it — using the systems you already have.

Systems we can work around

The systems you already pay for.

We work around the tools already in the venue. Formal integrations are not assumed. If there is an API, a webhook, an export or even just an inbox, there is usually a way through. What’s possible depends on your systems and how your venue works.

  • Lightspeed
  • Square
  • Deputy
  • Xero
  • OpenTable
  • SevenRooms
  • Google Workspace
  • Microsoft 365

Next

What’s one thing in your venue you wish nobody had to do manually?

Tell us what’s manual. We’ll reply with an initial view of what’s worth improving and a practical next step — even if automation isn’t the right fit.

Systems you use (optional)

We’ll reply with an initial view of your workflow and a practical next step, even if automation isn’t the right fit. If useful, we’ll suggest a short call to understand your setup.